Everyone talks about AI agents. But few actually show useful workflows. In today's episode, Harish Mukhami actually builds an AI employee: He builds an AI CS agent in just 62 minutes. 📌 Watch here: https://www.youtube.com/watch?v=Uhs_p-Is0lo Also available on: Apple: https://podcasts.apple.com/us/podcast/product-growth-podcast/id1763555775 Spotify: https://open.spotify.com/show/7vVEMqCSKb7I7xPk8xZtg5 Newsletter: https://www.news.aakashg.com/p/harish-mukhami-podcast Harish is the former CPO at LeafLink (valued at $760M) and Head of Product at Siri. Now, he is the CEO and founder of GibsonAI, which built the scalable database behind our AI agent. Here were my favorite takeaways: 1: Building an AI employee just took 62 minutes. Harish demonstrated creating a fully functional customer success agent using ChatGPT O3 Mini, Gibson AI, Cursor, and Crew AI. The system analyzes data, identifies churn risks, sends emails, and creates Jira tickets—all production-ready. 2: Follow a three-stage evolution for maximum adoption success. Start with dashboards for insights, move to AI recommendations with human approval, then progress to full automation. This builds… |
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