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| Product Inspiration Series for SAP CX - Wave 2 |
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| Our Product Inspiration Series for Intelligent CX continues in 2025, with a new set of deep dive videos featuring the most recent innovations for SAP CX. With our AI-first and suite-first strategy, get inspired on what's possible in the new era of AI agents and seamlessly connected SAP Business Suite processes. Check out Wave 1 and Wave 2 here. |
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| Six AI-Accelerated, Proactive, and Preventative Methods Transforming SAP’s Customer Support |
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| The AI-driven features of SAP Cloud ALM, SAP’s Built-In Support, SAP Signavio, and the WalkMe portfolio embed predictive, proactive, and preventative capabilities in the delivery of customer support. These solutions reduce issues, improve user experience, and anticipate needs. However, the real game-changer is a combination of a proactive mindset with innovation to prevent problems before customers even notice them. Read the full article by Stefan Steinle, EVP and Head of Customer Support and Cloud Lifecycle Management here. |
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