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The Conversation

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We’re a long way from the utopian ideals of the web’s early days, when pioneers like John Perry Barlow and Tim Berners-Lee predicted the internet would fashion a more open, kind and egalitarian world.

Few people today would describe the internet as a place of compassion and cooperation. Instead, most online spaces promote alienation and conflict – in part because they reward clickbait, trolling, cyberbullying and outrage.

In her new book “Attention and Alienation,” sociologist Aarushi Bhandari wonders if the internet is destined to forever be shaped by algorithms, data harvesting and surveillance. “Hate and mental illness fester in this culture because love and healing seem to be incompatible with profits,” she writes.

Reversing course, she argues, will take regular internet users seeing themselves not as passive consumers of content, but as workers offering their insights, creativity and attention to the very companies who market their services as “free” while they scrape user data and design dopamine-driven feedback loops to keep people hooked on their products.

Still, there’s reason to hope. Bhandari sees examples, such as nonprofits like Wikipedia, that offer a different way forward.

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Nick Lehr

Arts + Culture Editor

Hate and mental illness fester online because love and healing seem to be incompatible with profits. Ihor Lukianenko/iStock via Getty Images

Is there any hope for the internet?

Aarushi Bhandari, Davidson College

The author of the new book ‘Attention and Alienation’ wonders if the online world can ever become a place where kindness and human flourishing are the prevailing ethos.

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