Since its highly publicized breakup with Kroger in December, Albertsons has been on a journey to prove that it’s just fine on its own. The grocer has managed to get its “mojo” back, per former CEO Vivek Sankaran, in part by doubling down on its digital business to help it compete with giants like Walmart and Costco. Albertsons’ digital sales rose 24% YoY in Q4, the company reported in April, while its loyalty members jumped 15% to 45.6 million. Digital sales have proven to be crucial to grocery industry growth over the past year. E-grocery sales surged during the Covid-19 pandemic, then cooled between 2021 and mid-2024 as shoppers returned to IRL shopping. But sales have picked back up again in the past year as retailers double down on promotions for their pickup and delivery services. Sales jumped 27% YoY to $8.7 billion in May, according to Brick Meets Click. Albertsons launched its first-party digital experiences through its app just four years ago, and has been working to catch up to its competitors since then, Jill Pavlovich, SVP of digital shopping experiences at Albertsons, who oversees the grocer’s app, website, and in-store digital offerings, told Retail Brew. “As we think about this year, the path that we have ahead of us, it’s really taking what we’ve developed a step farther and really bringing the digital experiences more deeply into stores,” she said. Keep reading here.—EC |