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Instead of trying to spell out every scenario, outline clear guiding principles to build trust.

Ask more questions, prompt people to think through solutions, and pause before providing answers.

by Monique Valcour

To reduce risk, refine their strategies, and optimize adoption at scale, companies need more testing at the organizational level.

by Johannes Berndt, Florian Englmaier, Raffaella Sadun, Jorge Tamayo, and Nikolaus von Hesler

When people regularly ask for input, it sets a powerful norm: learning is valued more than perfection.

by Jeff Wetzler

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