
And just like that, half the Internet went down.
Amazon Web Services, the cloud computing arm of the retailing giant, experienced
a massive outage in the wee hours of Monday that knocked out what felt like
everything.
Amazon things, of course—from Alexa to Ring camera services. OpenAI’s ChatGPT. Airtable. Burger King. Canva. Coinbase. Delta. Duolingo. Epic Games’
Fortnite. Lyft. McDonald’s. Monarch. Perplexity. Reddit. Robinhood. Signal. Snapchat. Taco Bell. Toast. Uber. Venmo. Zoom.
Nevermind various bank, telecom, and government services inside and outside the U.S.
As of this writing, most of the outage has been resolved, and many reliant services are back online. Others are still picking up the pieces.
Amazon said the outage occurred in its “US-EAST-1” AWS region, a.k.a. its longstanding data center in northern Virginia. As it so happens, it’s the same facility that suffered during its last outages of this scale, in 2021 and 2023.
The breadth of the outage certainly left folks wondering if it was really so good to have so much of the Internet in one company’s control. At about 30%, Amazon controls the single largest slice of the global cloud infrastructure pie.
“If a company can break the entire internet, they are too big,” wrote Sen. Elizabeth Warren
on social media. “Period.”
—AN