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We've locked your online access.

Hi jad,

You’ve received a secure message from the Capital One Fraud Monitoring Department about some recent activity on your account. To protect you, we temporarily locked access to your account

  1. iOS
  2. Sign in to the Capital One Mobile app on your mobile device.
  3. Tap your profile photo.
  4. Select Security then mobile app verification.
  5. Tap the toggle switch next to mobile app verification to turn this feature on.
  1. Android
  2. Sign in to the Capital One Mobile app on your mobile device.
  3. Tap your profile photo.
  4. Select Security then Manage My Devices.
  5. Tap the toggle switch next to the name of the device you’re currently using.

Your safety and security are important to us. Thank you for choosing Capital One.

If you didn’t make this change, please visit our Information Protection Center.