Hi test,

Managing a process often means navigating different teams using different terms, limited visibility across functions, and uncertainty about which improvements will move the needle most.

APQC’s Process Classification Framework® (PCF) is the most widely used process framework in the world and a go-to tool for mapping processes, improving performance, and creating consistent language across your organization. It helps you align how work gets done so you can manage, measure, and improve processes with confidence.

With the PCF, you and your team can:
  • Establish a standard set of process categories and definitions so everyone is aligned.
  • Map your existing processes into that structure and benchmark performance using proven best practices.
  • Build a process architecture that helps you quickly spot inefficiencies and improvement priorities.
If inconsistent language, unclear ownership, or hard-to-compare performance data are slowing you down, the PCF is a great place to start.

Download the PCF in Excel or PDF formats and use it as your foundation for process excellence.

Want to get up to speed on how to use the PCF with confidence?
Best,
Maddy
.................................................................................................
Madison Lundquist
Principal Research Lead, Process & Performance Management | APQC
Direct:  +1-713-685-7270  | Main:  +1-713-681-4020
Email:  mlundquist@apqc.org  | Web:  www.apqc.org

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