[ALERT] Availability of PECOS AI and PI in the Production Environment, 11/18/2025

[ALERT] Availability of PECOS AI and PI in the Production Environment, 11/18/2025 - RESOLVED

Centers for Medicare & Medicaid Services

This message is for users of the PECOS AI and PI applications in the Production environment.

The PECOS AI and PI applications were briefly impacted by an issue this morning, which has now been resolved. Users are advised to clear cache, cookies, and browsing history before logging back into the application.

If you continue to experience issues, please contact cms_it_service_desk@cms.hhs.gov and request PECOS support.

Thank you,
PECOS Production Support

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