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| Whether you run finance, lead a sales team, or own the customer experience — AI is reshaping your part of the business right now. The question isn’t whether to act, but how to get it right. That’s what this three-part Discovery Hour series is here for. Each session focuses on one critical pillar of business transformation, with real-world examples, live demos, and practical takeaways you can actually use. One hour each. Zero cost. Each session stands on its own — but together, they map out the full transformation journey. Feel free to pass this along to colleagues in finance, sales, or service. The more of your team sees the big picture, the faster everything moves. |
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| Microsoft Discovery Hour: Sales Transformation with AI
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| Thursday, 23 April 2026, 9:00 – 10:00 AM (GMT+1) |
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| Less admin. More selling. See how agentic workflows and unified customer data are helping real sales organizations close more deals, faster — with stories from companies that have already made the shift. If your team is still spending too much time on the CRM and not enough time with customers, this one is for you. |
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| Microsoft Discovery Hour: Agentic Customer Experience (CX) |
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| Tuesday, 12 May 2026, 9:00 – 10:00 AM (GMT+1) |
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| Scaling service without sacrificing quality — that’s the challenge. In this session, discover how AI agents and Dynamics 365 help service teams handle more, respond faster, and deliver the kind of personalized experience customers remember. And yes — the human touch stays firmly in the picture. |
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| Microsoft Discovery Hour: Humans + Agents, The New Operating Model for Finance and Operations |
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| Available now — watch any time |
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| How do finance, operations, and IT leaders build a foundation that’s truly AI-ready? This session shows how Dynamics 365 Agentic ERP helps organizations cut through manual processes, accelerate decision-making, and respond to change with confidence — at any scale. |
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