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Delivering excellence, close to home: Building the infrastructure for modern community oncology
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by Dr. Debra Patt and Dr. John Schuler
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Community oncology practices are on the front lines of cancer care, and they are facing mounting pressures. Ensuring these practices can continue to thrive independently is essential to sustaining patient access to high-quality, affordable cancer care in the communities where patients live and work. | | Community oncology’s critical role in healthcare | Today, more than half of all cancer patients receive care in independent community settings, according to a 2023 study published in the
Journal of Clinical Oncology.1 These practices form the foundation of our cancer care delivery system. For patients and their families, community oncology practices enable access to advanced care within their local communities, allowing patients to remain embedded in their support systems and maintain continuity from diagnosis through survivorship. As cancer is increasingly managed as a chronic condition requiring long-term treatment and follow-up, that proximity is not just about
convenience — it is an important part of delivering consistent, patient-centered care. For physicians and care teams, this enables care that is deeply informed by patients’ clinical needs as well as the realities of their lives. Community oncologists are often present for diagnosis, treatment decisions, survivorship and, increasingly, years of longitudinal care. That continuity supports more personalized treatment decisions and reflects a broader shift toward patient-centered, holistic models of care that
prioritize both outcomes and experience. As healthcare continues to evolve, preserving community oncology is essential to building a more sustainable cancer care system — one that balances access, quality and innovation while keeping care rooted where patients live. | | A system under pressure to modernize without
disruption | The oncology treatment landscape is evolving rapidly, shaped by biomarker-driven therapies, increasingly complex clinical trials, advanced diagnostics, and the growing presence of AI-enabled tools across care delivery. This progress brings both opportunity and strain. While innovation is
accelerating, clinical complexity and system demands continue to grow. Oncology is one of the most active areas of clinical research, yet operationalizing innovation into routine, real-world care remains challenging, particularly in independent community settings. In addition to adopting new therapies and treatment pathways, practices must manage evolving reimbursement models, regulatory requirements, cybersecurity risks, staffing constraints, and rising operational costs. Physicians are trained to
diagnose, treat and counsel patients, yet the demands of delivering modern cancer care increasingly extend beyond the clinical setting and into a growing layer of administrative and operational complexity. The expectation is not simply to keep up with innovation, but to incorporate it safely, consistently and at scale. Community oncology practices are under growing pressure to modernize while delivering high-quality care without disruption. Doing so requires
infrastructure and support that absorb operational complexity before it reaches the clinic, reducing the administrative burden that is driving burnout, so physicians can focus on what they do best: caring for patients. | | Helping strengthen the connective tissue for community oncology | McKesson plays a central role in supporting community oncology by helping independent practices manage the administrative complexity surrounding modern cancer care. Through The US Oncology Network (The Network), a network of independent,
community-based oncology practices, McKesson provides infrastructure, technology and operational support that enables practices to deliver high-quality care while maintaining full clinical autonomy. That support helps reduce the burden of managing reimbursement, data and workflow demands, allowing care teams to stay focused on patients. It also helps practices adopt new therapies, expand access to clinical trials and navigate the growing complexity of biomarker-driven care without
disrupting day-to-day operations. Those capabilities also extend into clinical development through partnerships with Sarah Cannon Research Institute (SCRI), along with real-world data and evidence platforms from Ontada and Genospace. These efforts help accelerate trial access, support patient identification and generate insights from the community settings where most cancer care happens. As oncology innovation continues to
accelerate, strengthening the infrastructure that supports community practices will be essential to ensuring new therapies can reach patients in a timely and equitable way. | | Closing the gap between innovation and access | At the American Society of Clinical Oncology (ASCO) Annual Meeting, a consistent theme has emerged: the next era of cancer care will be defined not only by scientific discovery, but by how effectively those advances are implemented in real-world settings. This shift is putting increased pressure on critical points in the care journey, from biomarker testing and clinical trial matching to the use of digital tools in everyday workflows. The science of oncology is advancing quickly, but the ability to operationalize that progress remains uneven. The challenge is no longer only what is possible, but what can be delivered consistently across care settings. Addressing this challenge will require continued investment in infrastructure, education and operational support that reflects how care is delivered in community oncology. For many community practices, having the support of trusted
partners such as The Network that operate across diverse settings will play a critical role in translating scientific progress into sustainable, patient-centered care — close to home. Explore how McKesson supports community oncology practices. | | About the Authors |
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