When you’re making decisions under pressure, it’s tempting to move quickly, relying on your first read of the situation. But in today’s complex environment, you need to broaden your perspective. Asking yourself three questions before a consequential decision can give you a more panoramic view.
Who sees this differently? Identify any stakeholders who will affect—or who will be affected by—the decision at hand. Speak with these individuals directly when possible, or find another way to learn how they see the situation.
What do they see? Get curious about the experiences and information shaping your stakeholders’ perspectives. A closer look may reveal risks or solutions you’ve overlooked.
Which of my assumptions would they challenge? Consider which of your beliefs these stakeholders might question. You don’t need to accept every opinion or build a complete picture of every possible perspective. Use your judgment to decide which insights should change your understanding.
