How Much Time Do Your Employees Spend Botsitting?

AI can automate hours of work each week, but it also requires substantial human oversight. Leaders need to account for that hidden labor.

by Rebecca Hinds and Paul Leonardi

Why Lateral Hires Rarely Become CEO

Organizations form collective judgments about who they trust to represent the institution long before boards formally choose a CEO.

by Anand Joshi

How to Recognize When Your Customers Want You to Act

Four actions companies can take to better understand critical cues about timing.

by Pengxiang Zhang, Eric Yanfei Zhao, and Sali Li

A tablet showing an editor-curated HBR Reading List on HBR.org.

Subscribe and skip the search

HBR subscribers have full access to editor-curated Reading Lists, collections of top articles on the issues you care about most.

Choose your subscription

HBR Recommends

Stay on top of the articles our editors don’t want you to miss. This email newsletter brings one timely idea hand-picked by HBR editors, right to your inbox.

Show Up to Win: How to Land the Leadership Role You Want

by Kelly O Kay and Jeff Sanders

Learn more

Don’t forget you’re entitled to 20% off your first purchase*

*Use promo code HBRORGREG4.
View details here.