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Dear customer,
Thank you for using LimeSurvey!
We are updating the Terms and Conditions of LimeSurvey, effective from 02.09.2026 for new sign-ups.
The update brings our Terms and Conditions in line with the latest legal and regulatory requirements, reflects the ongoing development of LimeSurvey, and includes the introduction of AI features within LimeSurvey Cloud.
You have a period of 6 weeks from receiving this email to object to the new Terms and Conditions. If you do not object within this period, the new Terms and Conditions will also apply to your account/contract. You can continue using our services normally.
- You can find the new Terms and Conditions here.
- If you are a LimeSurvey Cloud user, please note that agreeing to the new Terms and Conditions does not automatically activate any AI features.
- You can still decide whether to activate or deactivate these features in your application.
If you do not agree with the new Terms and Conditions, the following applies:
- We will not be able to extend your contract for the next period.
- Your installation and account will be deleted at the end of your current contract (or if no paid contract exists, within two months).
You can submit your objection here.
If you have questions or would like us to clarify anything about the new Terms and Conditions, please don't hesitate to contact our support team: https://www.limesurvey.org/support/contact
Thank you for your continued trust in our service.
Kind regards,
LimeSurvey Team
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