Hi there,


When an application slows down or fails, can your IT team quickly see why?


Application issues can stem from bottlenecks, database or server problems, or other dependencies. Without visibility across these layers, identifying the root cause can take valuable time.


That’s where ManageEngine’s application performance monitoring solution comes in. APM helps monitor applications, transactions, databases, servers, and dependencies to detect issues and troubleshoot faster. Plus, APM integrates with ServiceDesk Plus out of the box, automatically turning application and infrastructure alarms into tickets enriched with the performance and diagnostic context your team needs.

   

On-premise (Applications Manager)

Cloud (Site 24x7)
   

Build a connected monitoring + ITSM workflow  

  • See application performance: Detect slow transactions, errors, bottlenecks, and performance issues before they impact users.

  • Trace issues across dependencies: Use service maps to understand relationships between applications, databases, servers, and other infrastructure.

  • Automate incident creation: Automatically convert critical application alarms into ServiceDesk Plus tickets for faster incident response.

  • Monitor the infrastructure behind applications: Get visibility into servers, databases, VMs, containers, and cloud resources from a single console.

  • Reduce unnecessary alerts: Suppress monitoring alerts during planned maintenance with downtime scheduling.

On-premise (Applications Manager)

Cloud (Site 24x7)
   

Stop reacting to issues—start preventing them.


If you have any questions, you can always email us at 

sales@manageengine.com.


Thanks & Regards,

Gobikrishnan Janarthanam

Technical Support head - ManageEngine Applications Manager