Section 508 Best Practices Webinar: Scaling Digital Accessibility through ServiceNow: From Requests to Results

This session on Tuesday, November 17, 2026, from 1:00 – 2:30 PM (ET), will provide a detailed look at how FDIC leverages the ServiceNow platform to manage and scale its digital accessibility operations. Participants will learn how FDIC uses ServiceNow for document remediation requests, Section 508 training, ICT application testing, and IT reasonable accommodation requests. The session will emphasize the value of strong ticket management practices for maintaining timely compliance, and demonstrate how ServiceNow’s reporting tools - such as dashboards, charts, and data exports- help monitor performance and inform leadership.

For more details or to register, visit the Great Lakes ADA Center’s webinar webpage. Sign Language and Real Time Captioning will be available. Questions for the presenters can be submitted during the registration process.