Revenge of the GPT Wrappers: Defensibility in a world of commoditized AI modelsWhy network effects and distribution will be king, once moreGrowth and network effects soon to return as a dominant force
I’ll argue that it’s in this environment of a massive war between “GPT wrappers” that the traditional defensibility strategies — particularly sustained advantages in distribution and network effects — will return to the forefront. They won’t manifest in exactly the same ways, but instead, hybridize with AI features to create something new. In that way, the next gen of AI products will ride some of the forces that have driven the last few waves of computing, whether in Web 2.0 or crypto or the on-demand economy. To explain why I believe this, let’s start with the prior theory for AI defensibility. A failed theory of AI defensibility? As I write this in Feb 2025, this theory seems to be facing major complications: State-of-the-art models only seem to be able to stay ~6 months ahead of their open source cousins, and new entrants seem to create near-peer capabilities on a regular basis (Grok, DeepSeek, etc). Also, the amount of data available to train upon — which initially provided a big advantage to scaled players which got access early — is nearing natural limits. And even if SOTA models take a ton of money/energy/compute to train, their competitors are able create similar performance via model distillation. All the while, the ecosystem is teeming with new app-layer startups that specialize on specific niches — creative tools, customer service, legal, and many other sectors — that show $0 to $5M+ ARR growth in under a year. And in most cases, these startups don’t specify the underlying AI model they integrate with, nor do we care as users/customers. Is it time to cheer for the GPT wrappers? And what should be our new theory of defensibility for this new generation of AI-first apps? In a world of many many AI-first apps, which ones will stick? And of course, Network effects. We saw that network effects played maybe the critical role in the defensibility of the last generation of workplace collaboration tools, marketplaces, social networks, etc (as I wrote about in my book, The Cold Start Problem) — and I think it could play a big role in the AI age too. Database wrappers and CRUD apps Two decades later, everything had changed: Websites became trivial to build as we got open source, cloud computing, and cost-per-click advertising to drive growth. Many of the most popular web apps could in fact be called “database wrappers” (actually, at the time, often called CRUD apps) — dead simple products with minimal technology that had the ability to Create/Read/Update/Delete data. Blogging and Twitter/Flickr were that. And a lot of marketplace startups, where you could post a listing, and other people could view it. Plus ecommerce websites. Web frameworks like Ruby on Rails and the entire genre of CMS software was created to make this easy. In fact, it got so easy that I remember venture capitalists asking, at the time, how products like Facebook might be defensible at all. Of course, Web 2.0 was part of the solution to these questions — the big innovation was to not just allow an individual to do CRUD operations on their own data, but to allow entire communities/networks of people to do it with shared data. And if you kept those networks alive over time, that’s what was defensible, not the product itself. That was the essence of Web 2.0 that re-ignited consumer tech starting in ~2005 after the dotcom era had subsided. (I’ve also been told that other waves of tech, like the Windows/Mac-led GUI desktop boom of the early 90s, was also propelled by “form-based applications” created in Visual Basic). In other words, we saw the internet make the same transition from an expensive, closed source stack in the dotcom era which opened into a much more ubiquitous, cheaper (but commoditized) stack in the Web 2.0 era. And as millions of new websites emerged, the axis of competition changed from “can you build it? can you raise the money to build it?” to “you can build it, but will consumers come? And will they stick?” I think the same wave is now coming for AI products. It won’t look the same, but instead, fuse network effects and AI into something new. Growth and network effects in a GPT Wrapper-dominated world In the next phase of AI products, either these new products will have to add network features, or the incumbent networked products will add AI. The question is which one will get there first? In some cases it’s obvious how AI products will add network features. For all the products in the B2B/SMB sector, they will naturally add support for teams, and collaboration workflows (commenting, tagging, etc), and allow for sharing inside the enterprise. But in other cases, it’s less clear. Will the way that AI ultimately reinvents social networking be that the other people you interact with on the network will actually be AIs? Perhaps it’s old-fashioned, but I still think that people love to watch and interact with other humans, which is why we want to watch Magnus play chess, not two supercomputers. Or we want to watch Usain Bolt race other people, not a car. Will the various flavors of AI companionship be a full replacement of human-to-human interaction, or will it instead be something that augments? Perhaps AI-first social apps will simply let you communicate with your loved ones by sending not just image-based memes, but entirely custom interactive products to make your joke? (Imagine sending/sharing an interactive Trump companion, rather than just a funny photo). It’s hard to know how it’ll happen, but we know a lot of companies are trying. Part of the difficulty is that we actually haven’t yet seen a fully consumer-focused win within AI. Of course we’ve seen glimmers, like Character.ai, but a very fast growing sticky AI-first consumer app is still up for grabs. There’s a lot of reasons for this — you want API costs to get much lower, to support an ads-supported/low $ sub model, and the incumbents are damn good. But maybe also the mechanics simply don’t yet work, and the ability for AI to create engaging human-level companions isn’t there yet. Either way, let’s say all these network+AI features get added, and we see a generation of these hybridized products. Under my hypothesis, these products could still be easily copied, but they would at least benefit from the defensibility offered by their network. The question is “how?” I’m eventually came to break down the general idea of a network effect into three underlying pillars that can be defined, put onto a roadmap, and otherwise optimized:
Done well, you might see an AI product initially enter the market by simply providing a novel interaction — the ability to generate a new kind of content, or by going deeper into some set of workflows. But then it might add viral sharing features, that help it spread amongst friends, or within a team. You might see them start to integrate “multiplayer” use cases more broadly, and ultimately, bake all of this into an enhanced business model. Of course there will also be B2B SaaS products that succeed the old-fashioned way as well. Rather than building a few simple network effect-driven features, instead they will deeply understand customer workflows, work with compliance, IT, and security, and otherwise build a huge company via lead bullets, not one silver bullet. Network effects are what defended consumer products, in particular, but we will also see moats develop from the same places they came from the past decades: B2B-specific moats (workflow, compliance, security, etc), brand/UX, growth/distribution advantages, proprietary data, etc etc. The big difference is that instead of taking two decades to sort this all out, as it took between the dotcom and Web 2.0 cycles, we’re speedrunning the whole thing in just a few years. Will the current generation of AI products win, or a new generation altogether? There are two historical precedents worth mentioning: In prior computing revolutions, from mainframe to desktop to GUI to web to mobile, all the new startups had the advantage that apps would have to be rewritten for the new UX. Incumbents were often caught flat-footed in the transition, and created poor next-gen apps if their expertise was a different platform (just think about Whatsapp vs AIM). This generation of AI is unusual though, in that it doesn’t come with a big reinvention of the UX. We still interact with all of these products as mobile apps, websites, and so on, rather than creating a completely new modality. Maybe incumbents that already control network effects and distribution will have an advantage, and people will rather interact with their LLMs via the Whatsapp search box rather than downloading a whole new app for it. The other question I have is if the first-movers will actually be the ones to make it. After all, in the first generation of mobile apps after the launch of the iPhone, we saw the massive growth of early movers like Flipboard, Foursquare, Kik, and others. Yet these were not the products that ultimately emerged as the mobile winners — instead it took 5+ years for others, like Uber and Doordash, that used the technology in novel ways, to define the deca-billion dollar outcomes. Interesting times ahead. |