Perhaps the most notable news coming out of this year’s Upfront/NewFront season is that Warner Bros. Discovery is changing the name of its Max app back to HBO Max. I say “perhaps” because it’s likely much of the civilian population didn’t notice, as they’ve been calling it “HBO Max” all along and assumed that the “Max” graphic was just a new logo treatment. Regardless, the HBO name is front and center again to the delight of millions who still see it as the standardbearer of quality TV. Why It Matters Much as many of you may strongly disagree, the instincts for taking HBO off the app’s name were not without merit. The idea was that after 20 some odd years, there were a whole lot of people who did not think it was worth it to subscribe to HBO, whose cable-only subscriber numbers languished somewhere south of 50 million. And that many of those people would enjoy watching all of the other programming on the app: HGTV, The Food Network, Discovery Channel, TBS, TNT and CNN. De-emphasizing “HBO” in the name would let all those people know that the app was way more than HBO, that even if they didn’t think Barry was funny or understand why you’d care about all the disagreeable people on Succession, there would still be plenty to watch. It was, of course, a good idea until it wasn’t. Getting the smell of HBO out of your app when shows like The White Lotus and The Last Of Us are all the cultural elites can talk about is no easy task. And once that happens, it’s not easy to roll out the sort of popular mainstream series that Paramount and Peacock do so well and that Netflix is leaning into. Hard. So all that, and then there was the vibe shift in TV this year which is all about quality over quantity, a shift that most definitely favors HBO over WBD’s other properties. And to be fair, there is a lot of quality on HBO. Which is remarkable in and of itself, in that much of the organization's leadership, notably capo di capos Richard Plepler had departed for greener pastures. But old habits die hard it seems. Which is why HBO continues to remain home to the types of programming that appeals to the sort of people commonly referred to as the cultural elites. With a deep bench that includes sleeper hits like Somebody, Somewhere and Righteous Gemstones. Along with all that reality and nonfiction programming from the Discovery/Warner part of the business. Which is a problem and something WBD management needs to focus on if they want the business to succeed. What You Need To Do About It Go to the HBO Max app, and the top four series today are The Last Of Us, 1000-lb Sisters, Poly Family and Hacks. The first and last are sophisticated HBO series. The two in the middle are reality TV shows about morbidly obese siblings and a polyamorous foursome with kids. If you’re thinking that the overlap between the audiences of the two extremes is negligible, you’re probably right. And that is the issue WBD needs to deal with: the collapse of the monoculture, the physical separation of the classes and the resulting political polarization only serves to put an exclamation point on their seemingly red show/blue show content line-up. Which is a fancy way of saying it still seems patched together, as if Walmart bought Neiman Marcus and began selling Christian Louboutin pumps next to the practical workboots. Emphasizing HBO is a start, but then if you’ve emphasized HBO, are you de-emphasizing Paul American, your “Max original” series about YouTube stars the Paul brothers? Or is the “Max” brand going to be one of your two brands and you’re actually planning to give it a unique identity? It’s a lot because HBO stands for a certain type of TV show in a way that Netflix or Amazon or Hulu never will and it’s not going to be easy shifting that perception. One solution may be to offer two new subscriptions—one that’s mostly HBO with some of the more middlebrow Max shows, one that’s mostly Max with some of the more popular library HBO shows. You’ll have to do some research and figure it out, figure out where those HGTV shows fit in, what to do with CNN. But you’ll need to make everything hang together more cohesively, to fill in the middle so the options don’t seem so diametrically opposed. Good luck with that, because it’s not going to be easy. No matter how much we may all love HBO. |