Hi NIepodam,

Frustration builds before a ticket’s even opened—that’s what we call invisible escalation. Mature orgs respond with a CX reflex, not just a reaction.

Join me on July 22 for a product-agnostic session on embedding satisfaction into every layer of IT:

• How SysAid cut detractors by 84%—without adding headcount
• The mindset shift: CX ownership across departments
• Our playbook: team callbacks, faster resolutions, personalized feedback

If you're still relying on quarterly surveys, this session shows what’s next.

→ Register now ←

Best Regards,
Tanvi