Telling employees that they matter can feel stuffy. But it’s become a crucial talent strategy to train leaders and managers on the skills that help employees feel like they matter, according to Zach Mercurio, leadership researcher and author of The Power of Mattering: How Leaders Can Create a Culture of Significance. Mercurio chatted with HR Brew about his book and why a mattering strategy matters to people pros. This interview has been edited for length and clarity. We chatted about leadership lessons in your book The Invisible Leader last year. What new ideas did you bring into this book? My first book was about the power of purpose, which is our contribution and knowing our use and usefulness, but it’s very difficult for someone to see their contribution if they don’t first believe they’re worthy of contributing, so I almost see this book, The Power of Mattering, as the prequel. This is a book about how do you create an environment where the people around you actually feel worthy of contributing, and making sure that people feel valued, and then know how they add value, that they feel seen, and that they feel heard, and that they feel needed…In psychology, that name of that feeling…is called mattering, and it’s a distinct concept that can only be generated through interpersonal interactions. For more on why this is important for HR, keep reading.—MC |