Conference Edition
| Oct. 6, 2025
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NOTE FROM THE EDITOR
Groceryshop’s annual conference in Las Vegas last week tackled big questions around e-commerce operations, artificial intelligence and differentiation. Conference sessions addressed how grocers are not only grappling with appealing to cost-conscious consumers but also approaching their strategy to third-party platforms.
At a time when many traditional supermarket chains are trying to find their footing, Groceryshop highlighted grocers that lean into their specific consumer cohorts, from the experiential retail offered by upscale Southern California chain Erewhon to the low prices of Lidl U.S.
Grocery Dive spent time during the show speaking with grocers, analysts, tech vendors and top industry experts to better understand how the food retailing industry is sharpening its ability to cut through inflation woes and develop grocery shopping experiences that are appetizing for shoppers both online and in-store.
We’ve rounded up our coverage of the event so far below. Stay tuned for more stories to come — including a look at how an independent grocer is developing its AI strategy.
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Overheard at the show
“We’re constantly looking at the business saying, ‘What is more complicated than it needs to be? What can we simplify? Where can we take a minute out of the process?’”
– Lidl U.S. CEO Joel Rampoldt
Event coverage
Q&A
Until the pandemic disrupted retail, the grocery operator was worried that tech would impact its premium experience. Now, its CEO is embracing digital innovation.
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Though Amazon’s online scale leaves little room for grocers to compete digitally against the company, in-store retail media can help level the playing field.
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The grocer is leaning into deals and private label products while also offering shoppers “little luxuries," Chief Merchandising and Marketing Officer Sonya Gafsi Oblisk said during Groceryshop.
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Most sales happen in stores, yet ad dollars lag behind. This guide breaks down how retailers and brands can close the gap.
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Jack Sinclair spoke about the uptick in online grocery and how the specialty grocer is approaching store and distribution growth across the country.
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“As global as possible, as local as necessary” is the discounter’s strategy as it uses its scale and German parent company to keep costs low, U.S. CEO Joel Rampoldt said at Groceryshop.
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The upscale chain recently added ordering kiosks and updated its app to create a personalized experience that’s resonating with customers, Chief Growth Officer Kabir Jain said at Groceryshop.
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Called Edge, the platform will consolidate a slew of digital channels into a single ecosystem, Bobby Watts, SVP and executive lead of AD Retail Media, said in an interview at Groceryshop.
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Thrive Market, Heritage Grocers Group and Giant Eagle shared at Groceryshop how they are reaping the benefits of the advanced, predictive tech.
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The annual conference covered a lot of ground this year, from ways retailers are leveraging AI to how grocers can better focus on so-called “intentional shoppers.”
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Parting thought
The next phase of innovation in the grocery | 
