“Every single one of us wants to feel like we matter, and yet most of us are pretty bad at making others feel like they matter…especially at work. Now we have a tool to help—The Power of Mattering offers simple, straightforward guidance for the things we can do to ensure we create thriving, cooperative, and high-trust cultures in which people really feel like they matter.” —Simon Sinek, Optimist and New York Times bestselling author of The Infinite Game
Increasingly, people report feeling invisible, ignored, and underappreciated at work. They don’t feel like they matter to their leaders or organizations—and it is fueling a mental health crisis, intensifying loneliness, and, for organizations, driving disengagement, turnover, and low performance.
In The Power of Mattering, Zach Mercurio argues that building a culture of mattering at work isn’t achieved through more perks, programs, or meetings designed to connect more—it happens through daily interactions. In other words, the problem isn’t that we’re not connecting enough; it’s that we’re not connecting well. And when people feel that they—or their work—don’t matter, they languish.
On October 23, he will join us to share a simple yet effective framework for leaders to make daily interactions with their teams more meaningful:
1. Noticing: The practice of seeing and hearing others.
2. Affirming: The practice of showing people how their unique gifts make a difference.
3. Needing: The practice of showing people how they're relied on and indispensable.
“Loneliness isn’t an outcome of being alone—it’s an outcome of feeling that you don’t matter,” Mercurio says. “And honing the skills to create a culture of significance is at the heart of revitalizing the health of our workplaces and workers.”
Drawing from hands-on work with hundreds of diverse occupations and organizations, he will explain how experiencing mattering to others is a fundamental—yet often overlooked—requirement for thriving today and for the future of work.