IDM Notification: Experian Remote Identity Proofing (RIDP) service impact (Wed Oct 29, 2025)

IDM Notification: Experian Remote Identity Proofing (RIDP) service impact (Wed Oct 29, 2025) - resolved

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CMS IDM Customers,

At approximately 5:37 PM ET on Wednesday, 10/29/2025, the Experian Remote Identity Proofing (RIDP) service was restored.

If you have questions related to this notice, contact the IDM Team (idmquestions@cms); If support is needed related to this, or other CMS services, please reach out to your application's Tier 1 Help Desk.

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