Hello Jan,

We’re updating our Privacy Notices — here’s what you need to know.

We’re always transparent about how we use your data. That’s why we regularly review our Privacy Notices to make sure it’s clear, up to date, and easy to find what you need.

From 18 February 2026, here’s what you’ll find in our updated Privacy Notices:

Biometric Data Notice

We’ve updated our Biometric Data Notice (formerly Facial Scan Privacy Notice) to better cover the data we may use. We also have clearer wording on why we collect and process this data.

Geolocation

We’ve specified why we might ask for your permission to access your device's location. It helps us keep your account secure and allows us to send you useful tips when you're traveling abroad. You can change your location preferences at any time in your device’s settings.

Marketing from Wise Group Companies

We have added information on how we process your personal data to suggest similar products provided by Wise Group Companies. For example, Wise Assets for Multi-Currency Account holders — where available.

Young Explorer Notice

We now have a separate privacy notice for children to explain how Wise protects their personal data when they use their card. This change applies only to personal accounts as this feature isn’t available for Wise Business.

View our new Privacy Notices

If you have any questions about our Privacy Notices or how we handle your data, please email us at privacy@wise.com.

Thanks,

The Wise team

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By using our services, you agree to our customer agreements.

Wise Europe SA is a company incorporated in Belgium with registered number 0713629988. Our registered office is at Rue du Trône 100, 3rd floor, 1050 Brussels, Belgium. Wise Europe SA is a payment institution authorised in Belgium.

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