What makes us actually like an ad? Researchers have often relied on potentially flawed self-reports to measure ad effectiveness. A Journal of Marketing Research study implements a powerful new approach: neuroscience.
Microsoft reported its second quarter 2026 earnings and it showed that its search and advertising revenue was up for 10% but growth is down over the past two quarters.
As agentic AI moves into production, contact centers emerge as the enterprise’s most valuable source of customer insight — if the data foundation holds.Continue reading...