When the Bold Leader You Hired Starts to Conform. Without structural and psychological support, even the strongest leaders drift toward the status quo. Do You Know What Your Customers’ Aspirations Are? To serve your customers, you need to understand where they’re trying to go.

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01

When the Bold Leader You Hired Starts to Conform

Without structural and psychological support, even the strongest leaders drift toward the status quo.

by Kathryn Landis

 

02

Do You Know What Your Customers’ Aspirations Are?

To serve your customers, you need to understand where they’re trying to go.

by B. Joseph Pine II

 

03

What’s the ROI on AI?

Leaders from Microsoft, Verizon, Allianz, Schneider Electric, and Mahindra share where AI is already delivering results and what it will take to lead through the technology’s disruption.

by Adi Ignatius

 

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