TWICE SmartBrief
Study: Returns, shrink totaled nearly $800B in 2025 | US economy grew slower than expected in fourth quarter | Industry reaction to US Supreme Court ruling on Trump's global tariffs
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February 20, 2026
 
 
TWICE SmartBrief
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The Smartphone Upgrade Cycle Slows
The Smartphone Upgrade Cycle Slows
For years, the smartphone industry could rely on a predictable rhythm: new flagship launches, carrier promotions, and a wave of upgrades every 12 to 24 months. That rhythm is breaking.
New data from Allstate Protection Plans' 2025 Mobile Survey suggests the U.S. market has moved into a more pragmatic phase--one defined less by hype and more by longevity, cost pressure, and a growing, if conflicted, sense of environmental responsibility.
Full Story: TWICE (2/20)
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What AI Means for Retail Discovery
From search to purchase, AI is reshaping the shopper journey. This report draws on insights from 2,082 U.S. consumers to show how discovery is changing and what retailers need in place to stay visible. Read the report.
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Retail
 
Study: Returns, shrink totaled nearly $800B in 2025
 
Amazon.com packages
(Aaron P. Bernstein/Getty Images)
Return abuse, shrink and fraud took a heacy toll on retailers last year. A total of $796 billion was lost to returns and shrink in 2025, according to the 2026 Total Retail Loss Benchmark Report from loss solution provider Appriss Retail.
Full Story: Chain Store Age (2/19)
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US economy grew slower than expected in fourth quarter
Fox Business (2/20)
 
 
Industry reaction to US Supreme Court ruling on Trump's global tariffs
Reuters (2/20)
 
Unpacking 2026 Shopper Motivation Trends
Examine how US shoppers navigate incentives like coupons and loyalty programs both online and in-store. Discover the driving forces behind shopping habits, influencing factors, and how current trends shape retail promotions. Read the white paper.
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Awards
 
TWICE, Residential Systems And TechRadar Pro Announce Picks Awards Winners For CES 2026
TWICE, Residential Systems And TechRadar Pro Announce Picks Awards Winners For CES 2026
xTWICE, Residential Systems, and TechRadar Pro are proud to announce the winners of this year's Picks Awards, the brands' annual program honoring the best and most influential consumer technology at CES 2026. Winners were selected based on the impact they're expected to have on the Consumer Electronics industry.
Full Story: TWICE (1/8)
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Free eBooks and Resources
 
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The 10 Most Important Steps and 10 Tips for a Successful Job Search
 
 
Leadership Growth: Embracing the Process
 
 
The 7-Step Sequence of a Great Speech
 
 
6 Root Essentials to Build Thought Leadership
 
 
 
 
Buying Groups
 
Nationwide Marketing Group Expands Luxury Appliance Portfolio With Liebherr Appliances
 
Nationwide Marketing Group Expands Luxury Appliance Portfolio With Liebherr Appliances
Nationwide Marketing Group (NMG) has welcomed luxury appliance manufacturer Liebherr Appliances as the group's newest addition.
Full Story: TWICE (2/20)
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Smart Home
 
Deako Partners With Josh.ai For Smart Home Lighting Control
 
Deako Partners With Josh.ai For Smart Home Lighting Control
Deako and Josh.ai have announced a new partnership that makes connected lighting easier to access and automate across living spaces. The integration allows builders and integrators to pair Deako's lighting infrastructure with Josh.ai's modern control products to deliver automation without the complexity or cost of legacy high-end systems.
Full Story: TWICE (2/20)
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HomeKit Weekly: UWB is the secret weapon inside Aqara's new U400 smart lock
9to5Mac (2/20)
 
 
This little gadget turned me into a morning person by opening my bedroom blinds automatically -- and it's on sale for Presidents' Day
TechRadar (2/16)
 
 
 
 
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