TL;DR: With Anthropic gaining ground, OpenAI wants to sharpen its focus and stop getting “distracted by side quests,” the Wall Street Journal reported this week. The new main mission: business customers and coding. It’s a notable switch-up for a company that turned ChatGPT into a byword for AI among the masses—and a sign of where the real money in the AI race is. What happened: OpenAI applications chief Fidji Simo reportedly told employees at an all-hands meeting that a big strategic shift is in the works. The company’s tendency to “do everything all at once” has allowed Anthropic to catch up with a laser focus on enterprise use and coding. OpenAI wants to regain its lead in those two areas, where businesses are willing to shell out big dollars. OpenAI execs are apparently still deciding which projects to deprioritize in order to free up the needed resources. Flavor of the month: OpenAI has taken on new projects at a dizzying pace over the past couple of years. One week it seems bent on disrupting Hollywood or TikTok, and the next it’s doubling down on shopping or healthcare. Here’s a non-exhaustive list of some of OpenAI’s many “side quests”: - A social feed for generated videos with the Sora 2 app
- A web browser called Atlas
- Shopping tools for ChatGPT, recently scaled back
- ChatGPT Health
- Humanoid robots?
- Consumer devices designed by Jony Ive
- An X-rated “adult mode” for ChatGPT
Actually, that last one is very much still on, despite technical setbacks and internal controversy, according to a separate Wall Street Journal article published Sunday. Sam Altman also seemed to confirm on X that OpenAI is not abandoning its hardware ambitions. Codes red: The previous strategy was the sort of shotgun approach that might make sense for a first-mover with an early lead. But Anthropic’s narrower tack and Google’s Gemini improvements have now eroded that head start. In December, Altman reportedly declared a “code red” as the latest Gemini release topped leaderboards, sidelining other projects in favor of core ChatGPT improvements (though new project launches seem to have continued apace in the time since). Simo reiterated a “code red” status in the recent all-hands, according to the Journal. What’s the fuss?: This battleground centers on coding and enterprise for the same reason that Willie Sutton once famously said he robbed banks: because that’s where the money is. “Enterprise is where OpenAI can land larger, and predictable revenue and coding is a domain with clearer ROI,” Gartner analyst Arun Chandrasekaran tells Tech Brew. OpenAI recently introduced paid ads into the free tier of ChatGPT, but this part of the business is still very nascent and no match yet for Google’s longstanding expertise. “Consumer AI is commoditizing fast,” says Mitch Ashley, vice president and practice lead for software lifecycle engineering at the Futurum Group. “Enterprise is where durable revenue concentrates, and coding is where AI delivers measurable, defensible value to buyers.” Back to business: While OpenAI is now known for its consumer product, the company has a long history of catering to enterprises and coders, too. OpenAI’s first commercial product in 2020 was an API geared toward developers and businesses, and it launched its first generative coding tool, Codex, in 2021. But everything changed after ChatGPT’s unexpectedly massive success in late 2022, when the direct consumer potential of generative AI became clear. “OpenAI’s recent cadence around Codex and enterprise rollout suggests it wants to defend the developer mindshare it built early and convert it into broader business opportunities,” Chandrasekaran said. What does this mean for you? “For consumers, it signals that ChatGPT's consumer features will increasingly serve as a funnel to enterprise, not a standalone destination,” Ashley said. Bottom line: Fierce competition in the AI race is making OpenAI think twice about all its balls in the air. That could mean more focus on improving the core ChatGPT experience but also more prioritization of enterprise customers. There’s also a chance that less core OpenAI products, like Sora, could be neglected. —PK |