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Dear Direct Response Letter Subscriber:
The first line in a new TV commercial for Alka Seltzer is:
"The cold truth is you can't work at home when you are sick."
And in an instant, all credibility is destroyed.
Because the fact is, for so many of us, it isn't true.
Millions of us, in fact, CAN work at home when we are sick—and millions more even work at home when we are not.
So, for those millions of viewers, the Alka Seltzer commercial rings false and creates an instant disconnect.
The takeaway lesson is this: Any time you say something in your copy that is either blatantly untrue ... or that the prospect doesn't believe to be true ... you lose them.
Because when your prospects don't believe you know what you are talking about, then they won't believe whatever else you say in your copy.
And that includes your product claims and sales arguments.
Therefore, they don't trust you.
And your copy fails to persuade them to buy what you are selling.
One more thing....
If you've seen it, you know the Alka Seltzer commercial shows a truck driver to dramatize the point that "you can't work at home when you are sick."
And yes, truckers can't work at home.
But. truck drivers account for a mere 2.2% of the U.S. workforce.
As for the rest of us, the Bureau of Labor Statistics says one out of three Americans works at home at least some of the time.
So Alka Seltzer has made a flub—a single error, one patently false statement, blatantly showing they can't get their facts straight--that gives the viewer reason to distrust everything else they say, too.
Regards,
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