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March 2026 |
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This month’s newsletter explores how organizations can strengthen their knowledge foundations while improving productivity in an era defined by AI adoption and workforce change. Inside, you’ll find insights on building AI‑ready knowledge, streamlining knowledge flow to reduce rework and frustration, and preparing for the Great Retirement with smarter capture and transfer practices. Each piece offers steps leaders and KM teams can take to help employees work more efficiently and effectively. |
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Latest Resources |
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Learn how much time employees lose searching for answers, chasing expertise, and recreating work, and see the real impact these productivity drains have on performance. Learn about practical steps organizations can take to streamline knowledge flow, reduce frustration, and help people focus on higher‑value work. (Public) |
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Explore four practical steps organizations can take to reduce frustration and eliminate rework in everyday knowledge work. This infographic shows how standardization, better access to information, and simple knowledge practices can boost productivity and help employees focus on higher‑value tasks. (Public) |
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Discover how AI adoption and rising expectations are reshaping the skills, roles, and career paths of today’s KM professionals. This article highlights insights from practitioners on the mindsets, competencies, and emerging opportunities needed to stay effective in a rapidly changing landscape. (Member-Only) |
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Many organizations are discovering that inconsistent, outdated, or poorly structured knowledge is the real barrier to successful AI adoption. This blog explains why strong knowledge foundations are essential for trustworthy AI outcomes and outlines the practices leaders must prioritize to ensure AI becomes a true force multiplier. (Public) |
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Spotlight: Knowledge Management Priorities and Trends for 2026 |
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This month’s spotlight brings KM priorities and trends for 2026 into focus, highlighting how organizations are aligning knowledge efforts with evolving business goals. Explore content that connects KM strategy to the skills, capabilities, and focus areas organizations need to stay competitive in the year ahead.
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Discover what 1,000 organizations revealed about the risks of the Great Retirement and the gaps in today’s knowledge capture and transfer practices. This piece shares insights on AI adoption, workforce readiness, and practical strategies to help organizations safeguard critical expertise and strengthen KM maturity. (Public) |
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Get Certified in Knowledge Management! |
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Now is a great time to invest in your professional development! APQC’s Knowledge Manager and Knowledge Transfer Specialist courses offer hands-on, practical experience to help you strengthen key capabilities, improve decision-making, and ensure knowledge flows where it matters most. We are excited to announce that we are hosting a Certified Knowledge Manager session in Riyadh, Saudi Arabia in June, bringing this in-person experience closer to those in the region. Reserve your spot early and set yourself up for a high-impact year!
Want to focus on fundamentals before you get certified? Explore our self-paced online training options, designed to fit your schedule.
Browse the full course catalog—including the Knowledge Management Basics Learning Path—to find the program that’s right for you. |
Upcoming Live Certifications |
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In-Person |
Jun 14-16 | Sep 15-17 | Dec 1-3 |
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