Hi test,
The biggest challenge in BPM isn't creating a framework, it's helping people adopt it and sustain it.
In this new article, you'll see how one organization built a training framework that moved employees from functional thinking to process thinking. Through role-based learning, peer development, and a Process Excellence Community, the company created the capabilities needed to keep BPM alive as the business evolved.
In the article, you'll learn how to:
- Build BPM training around employee roles
- Create a common process language across the organization
- Use peer learning to connect training to real business challenges
- Treat BPM capability as an ongoing investment—not a one-time initiative
Read: Putting the Pieces Together: How KK Group Created a Training Framework to Support Process Improvement
If you're looking for more practical case studies, research, frameworks, and tools to help strengthen your organization's process capabilities, I'd encourage you to connect with our membership team to learn how APQC membership can support your goals.
Best Regards,
Maddy
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Madison Lundquist