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| Innovation In HR Technology |
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By 2029, 30% of organizations will form blended HR-IT teams to accelerate AI enablement, according to a Gartner forecast. The integration is driven by agentic AI, which blurs the boundaries between HR and IT, necessitating shared leadership to manage risks, bias and human impacts of AI.
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The rapid advancement of AI is reshaping succession planning, with organizations now needing to prepare leaders who can adapt quickly to rapid change. Recent high-profile executive departures at companies such as Google and OpenAI highlight the importance of having a robust succession plan. HR professionals are encouraged to nurture a broader pool of potential leaders rather than focusing on a single candidate, ensuring a continuous pipeline of talent ready to step into leadership roles.
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New 3Sixty Insights research reveals why 49% of business leaders would pay more for better support and why only 13% fully utilize their HCM platform. Download the report and see what high-performing organizations do differently. Access now »
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Hiring managers are struggling to fill open positions, with 43% reporting that it takes longer than it did two years ago. A survey by Express Employment Professionals and Harris Poll found that 21% of roles go unfilled, and 44% of organizations have jobs they cannot fill. Job seekers are frustrated by automated hiring processes and the perception that companies are only collecting resumes.
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A study from Princeton University and the University of Chicago shows that large language models can develop new stereotypes during hiring simulations, even when no real differences exist between demographic groups. The study, presented at the International Conference on Machine Learning, tested models such as GPT, Claude and Gemini and found that explicit diversity objectives can mitigate this bias, but only when groups are truly equivalent.
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Gartner expects 60% of the world's top 100 organizations to use synthetic population data by 2028, up from under 20% today. WARC found that 67% of firms say data reliability is what's blocking their AI progress. See the full research from Gartner, WARC and the 4As, in one short read. Download the free report
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| Engagement And Management Technology |
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AI use in the workplace has been linked to increased loneliness, with a Gallup poll finding that one in five workers globally feel lonely. Research indicates that heavy AI users report higher levels of social isolation, and some workers even prefer interacting with AI over colleagues. Experts recommend that employers create opportunities for employee interaction to mitigate the negative effects of loneliness.
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Retailers are discovering that trusted product data, not AI, is what determines whether agents make confident recommendations, accurate comparisons, and better buying decisions. Learn why trusted intelligence is retail's next competitive advantage. Unlock trusted AI
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A Resume Now survey shows that 97% of workers prioritize their own judgment and that of colleagues over AI when making decisions. Only 7% of respondents say they rely on AI for high-stakes decisions, with 60% choosing their own judgment and 33% relying on human input. "For workers, the goal should be to use AI as a support tool, not a substitute for their own judgment and experience," Resume Now's Keith Spencer says.
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