by Andrea Hsu, NPR's labor and workplace correspondent
With Labor Day approaching, I’ve been thinking about the work labor unions have done over the years to try to protect workers from all kinds of threats: hazardous working conditions, excessively long workdays and trade agreements that kill U.S. jobs. Some efforts have been more successful than others. Now, they’re confronting a force that all of us are reckoning with: the explosive growth of AI.
This is something that’s been front of mind for National Nurses United for several years already. Back in 2024, registered nurses were already holding rallies and speaking out against AI-powered software. They said hospitals were using algorithms to calculate how many hours of nursing care a patient needed based on their medical records and automating patient handoffs between shifts, without human involvement.
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The nurses argued that this technology was missing things that experienced nurses see and was undermining their work, putting patients in danger. In recent years, the union has gotten some hospitals to agree to negotiate over the use of AI systems, but it’s an ongoing issue. And they haven’t been able to stop hospitals from using those systems.
AFL-CIO President Liz Shuler has made clear the labor movement is not trying to block AI. The federation’s members represent all kinds of workers — in office jobs, manufacturing, the service industry and more.
“We are not anti-technology. We are not anti-innovation. There are so many workers in our movement who are excited to use AI, who are already finding ways to help them do their jobs better,” she said in a speech at the National Press Club earlier this year.
What they oppose is the use of technology without worker input or control, Shuler said.
The AFL-CIO polled 1,200 workers, asking how they feel about AI. The sentiments were nearly universal, with 95% saying they wanted humans, not AI, to make decisions about hiring, firing and pay. Some 94% wanted to know if AI was being used to monitor their work, and yet only 7% of those surveyed said their companies had disclosed this to them.
The AFL-CIO has been pushing for laws that would establish such guardrails. Some states and cities have introduced laws and regulations that require companies to reveal if they’re using AI to make hiring or layoff decisions, for example. But AI regulation remains patchy.
There is one corner of the labor movement that is thrilled about the rise of AI — and specifically, the data center boom that’s come with it. The building trades unions, representing electricians, plumbers, pipefitters and other construction workers, are getting tons of work.
“We haven’t seen this kind of growth for skilled tradespeople in generations,” Don Slaiman, political coordinator for the International Brotherhood of Electrical Workers Local 26, told me.
But now data centers are facing fierce backlash. At council meetings around the country, community members are decrying the massive amounts of energy and water data centers use, the pollution they create with backup generators and the constant hum they produce, among other issues. Local leaders have responded with moratoriums on new construction.
IBEW has called on its 900,000 members to ask their elected officials to oppose all moratoriums and instead support strong labor standards on construction sites.
“This is the opportunity now for blue-collar workers to get another crack at getting into the middle class,” Slaiman says.
No doubt employers — union and non-union — are rapidly incorporating AI into their workflows. And despite widespread fears, it’s not always to the detriment of workers.
One appliance manufacturer explained to me how AI is enabling the company to expand its operations and add jobs in the U.S. The founder of a legal startup told me AI is allowing her to help many more people clear their criminal records and find meaningful work.
How AI affects the workforce is an evolving story, one that NPR is following closely.
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It's time for the Sunday Puzzle! For this week’s on-air challenge, NPR Puzzlemaster Will Shortz is taking us to the spa. Every answer is a familiar two-word phrase or name in which the first word starts with “S” and the second word starts with “PA-.” For example, if you are given the phrase “Purchase of beer at a grocery,” the answer would be “Six PAck.” Test your skills here. Check the page later to hear the answers, or catch them live on Weekend Edition at 8:41 a.m. ET.
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