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Pew drew its data from a survey of 42,151 people across 36 countries conducted between Feb. 8 and May 13, along with two U.S.-focused surveys in February and June. |
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While the ultimate verdict on AI’s impact on jobs is still being written, public hesitation is just one symptom of a broader wave of AI anxiety. Recent developments—like court documents unsealed Thursday revealing AI staff knew scraping news websites to train their models could harm publications—are only adding to that unease. More on that below. |
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Many business leaders are feeling that anxiety too. At this week’s WSJ Tech Council Summit, while most attendees showed little sign of slowing their AI deployments, they recognized that stronger upskilling, reskilling, and governance were increasingly nonnegotiable. |
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Kate Smaje, senior partner and global leader of technology and AI at McKinsey & Co., said the companies pulling ahead on AI treat their rollout as a people transformation. |
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“For every one dollar I’m spending on the technology, am I spending an equal and opposite dollar on the change management, the reskilling and upskilling?” she asked. |
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More from this week’s WSJ Technology Council Summit below. |
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On Our Radar |
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Satya Nadella, CEO of Microsoft, speaking in February. Sven Hoppe/picture alliance/Getty Images |
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• A newly unsealed legal filing in the New York Times’ copyright suit against OpenAI and Microsoft shows internal staff at both companies privately acknowledged that scraping news content to train their AI could financially devastate publishers, the WSJ reports. Tech companies have argued that their actions constituted “fair use.” |
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“It is highly unusual that an end-product threatens the economic foundations of its essential suppliers, but that is the situation we have created for our LLM business with respect to its ‘content supply chain.’ ” |
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— Brent Hecht, Microsoft’s director of applied science, in an internal document soon after the New York Times sued, according to the filing |
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• Security researchers at Hacktron AI, participating in an OpenAI bug bounty program, used Anthropic’s Claude to exploit a flaw in an OpenAI community forum hosted by a third party, stumbling onto authentication tokens that also unlocked an OpenAI employee’s ChatGPT account and the company’s private GitHub code repository. Rather than dig further, they reported it, but they warn the episode shows nation-state hackers could have a real shot at peeking into America’s AI secrets. |
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• The king speaks. Charles III waded into the AI debate on Thursday, gathering top tech executives Nvidia, Anthropic, Google DeepMind and OpenAI, along with an AI adviser to the Vatican to urge them to hash out guidelines to keep the technology from spinning out of control. While the British monarch famously doesn’t use a cellphone, his realm includes London, which boasts a big AI presence, including the headquarters of Google DeepMind. On Thursday, Mustafa Suleyman, who co-founded DeepMind before it was acquired by Google and now heads Microsoft AI, warned that “we are essentially seeding a new silicon species” that would compete with humans. |
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• Ozempic and Wegovy-maker Novo Nordisk is partnering with Anthropic’s Claude Science platform to use AI for drug research, the latest in a string of AI partnerships by major drugmakers, the WSJ reports. Earlier this year, the Danish drugmaker said it would work with OpenAI, and created an AI innovation hub with AWS. The WSJ reports that AI has yet to produce an approved drug, although some AI-discovered candidates are being tested in humans. Some industry officials say the sector has seen the biggest direct benefits of AI in automating routine work. |
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• Mastercard rolled out an agentic payment option for everyday purchases through a partnership with the startup Alchemy, WSJ reports. The system would allow a virtual credit card to be issued to a person’s AI agent with set restrictions. The agent can then buy things on its own, without consulting the credit card holder or first seeking permission. Visa and American Express have also announced their own tools and standards for AI platforms, merchants and others to support AI purchases. |
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• The Federal Aviation Administration is set to debut Smart, an AI-powered air-traffic tool built by Air Space Intelligence under an $875 million contract, first in the Washington, D.C. area as soon as Monday, WSJ reports. Smart, which stands for Strategic Management of Airspace, Routes and Trajectories. has the ability to analyze airline schedules and factors events such as weather, airport runway capacity and operational constraints to predict air-traffic flows and identify potential conflicts before they occur. |
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| | How OpenAI Built a Billion-Dollar Ad Engine |
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How OpenAI Built a Billion-Dollar Ad Engine |
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Panels From This Week’s WSJ Technology Council Summit |
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Photo: Andrew Kelly for The WSJ Leadership Institute |
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The Realities of Managing Enterprise AI. A panel of CIOs from Indeed, New York Life and Cencora discuss operational efficiency, financial waste and the need to implement “control towers.” |
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