Dear Gyazo Users,
Thank you for using Gyazo. We are Helpfeel Inc.
We have confirmed that a third party gained unauthorized access to Gyazo, resulting in the disclosure of user information and certain metadata associated with uploaded images. We sincerely apologize for the significant concern and inconvenience this incident has caused Gyazo users.
For details about the incident, its scope and impact, and our response, please see the following notices:
The types and extent of information disclosed vary by user. We are working to identify the users whose information was affected and will determine whom to notify as the investigation progresses. We have confirmed that the disclosed information did not include payment information, such as credit card numbers.
To help prevent further harm, please change your Gyazo password. If you use the same or a similar password for other services, please change those passwords as well. Please also be alert for suspicious emails or messages related to this incident.
Images uploaded before the unauthorized access occurred are currently viewable only by their owners. For instructions on resuming image delivery, please see the notice regarding the resumption of Gyazo services linked above.
We apologize again for the concern and inconvenience this incident has caused. We take this matter seriously and will continue investigating its impact and working to prevent a recurrence.
Helpfeel Inc.
Gyazo Team