phaneen
October 21

Hi Team,

I'm working on displaying the next business date to the customer in our Digital Bot. Currently, I'm using the following expression:

ToDate(AddDuration(GetCurrentDateTimeUtc(), MakeDuration(0, 11, 0, 0)))

This successfully converts the current UTC time to Melbourne time (with the 11-hour daylight saving adjustment), but it only shows the current date.

What I need is for the bot to display the next business day so that a callback can be scheduled, and the customer can be informed when to expect it. I'm struggling with this part-how to base it on the bot's schedule and ensure it shows the next business day.

The other one we are working on at the moment is how can be create timeslots for callback via digitalbot, we would like to create slots for example 8am-9am; 10am-11am,11-am-12pm and so on. So depending on what slot the customer selects it should schedule a callback automatically during that slot based on the schedule.

Any guidance or suggestions would be greatly appreciated!

Regards
Phaneendra


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