Hi,

What is required for a Premium App to be visible in the Apps menu for user?

We have our app in the AppFoundry and created the Enterprise Agreement for our customer. Customer approved that agreement. Then they installed the integration, activated it, added new custom role with integration permission. Then assigned this new role to the admin user. But the app is still not visible in the Apps menu even after re-login. Other apps (not ours) are visible for that user, only our app is not visible.

What should we check? How long it takes after installation for an app to apear in the Apps menu? What is required for a Premium App to be visible in the Apps menu for user?

Best regards
Pawel