Your FCPS Benefits in the New Year

As we start the New Year, we would like to remind you of a few benefit changes that went into effect on January 1, 2025:

Aetna Medicare 

Advantage (AMA)

(Medicare-eligible retirees)

Kaiser Permanente/

KP Medicare Advantage

(both Medicare-eligible and non-Medicare retirees)

Cigna

(Non-Medicare-eligible retirees)

While AMA will not host one-on-one virtual appointments, you can contact the FCPS Benefits Team through the FCPS Online Scheduler if you need assistance.

You can also speak to an Aetna Medicare Advantage Customer service representative at 1-855-524-6027.

Appointment availability:  

Monday-Friday, 

8:30 a.m. - 5 p.m. 

Use the KP Online Scheduler to make an appointment.

Appointment availability: Mondays, Wednesdays, and Thursdays, 12 - 4 p.m. 

Use the Cigna Pick-a-Time Online Scheduler to make an appointment. 

Questions?

Contact your plan provider or the Office of Benefit Services at 571-423-3200 (press option 3, then option 2).

Office of Benefit Services


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